Make Reservations at (800) 238-3924
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Current Office Hours
5 Days a Week, Monday - Friday
9am - 5pm


Call For Reservations
Toll Free: (800) 238-3924
antlers@shastalakevacations.com

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SMALL BOATS & PERSONAL WATERCRAFT POLICIES AND PROCEDURES

Print the Small Boats & Personal Watercraft Rental Policies and Procedures

We would like you to be well informed of our policies and procedures, so please take a moment to read through them. Please make sure the reserved dates are correct.

Requirements
We require the renter to be 21 years of age to rent any small watercraft. A valid drivers license is required upon check-in. Maximum number of occupants per boat is strictly enforced. All renters are required to complete the entire orientation before the boat is released. Gas tanks are filled at renters expense upon rental return.

Reservation Procedures
A booking fee equal to one days rent is due within 7 days of making reservation. Upon check-in a refundable cleaning and damage deposit equal to one days rent is due in the form of cash or credit card. If this is a multiple day rental, balance is due on arrival. Payment can be made in the form of Money Order, Visa M/C, or Discover. Personal check accepted when received 75 days prior to arrival. Return Check Fee Of $25.00 will apply. We will only accept payment from the person who rented the boat. Deposits are double on major holiday weekends. All major holiday weekends require that the renter be 25 years of age or older with a valid driver's license.

Check-in and Check-out Times (same day)

Check-in Check-out
On season 8:00am 6:00pm
Off season 9:00am 4:00pm

Cancellation Policy
Any cancellation received 14 days or more prior to arrival will result in a full refund. Any cancellation made within 14 days will result in the entire loss of booking fee. We do not refund any money for weather or lake level or location of Marina. Any cancellation made on a multi-day rental, if the reservation has been paid in full, will be non-refundable for any reason. A $100 fee will be charged for a change in dates of reservations inside the 14 day mark. This includes the shortening of and moving dates of your reservation. If you choose to shorten or move your dates once paid in full, you will not receive any money back nor will a credit be issued, it will be non-refundable. If you choose to move your reservation from Summer Season to Value Season there will be no rate adjustments. If you choose to move your reservation from Value Season to Summer Season you will be subject to all rate increases. If you choose to pay your multi-day reservation in full prior to your arrival it will be non-refundable under the 14 days prior cancellation policy.

Damage Waiver
An optional damage waiver is available for small boat rentals, excluding Personal Watercraft. Damage waiver fee is daily and is non-refundable.

Holidays
On all major holiday weekends all renters are required to be 25 years of age or older with a valid drivers license. All cleaning and damage deposits double on holiday weekends. Holidays include (Memorial Weekend, Mothers Day Weekend, Fourth of July, and Labor Day Weekend).

All cancellations must be in writing.

Print the Small Boats & Personal Watercraft Rental Policies and Procedures